Tech Help

Introduction

If you are seeing this message when trying to access a library resource, you may need to enable third party cookies. Please see the instructions below to enable them in Internet Explorer, ChromeFirefoxSafari, and Safari On a Mac

Internet Explorer

Click on the settings gear in the upper right, select Internet options

Choose the privacy tab

Click the advanced button

Check the Override automatic cookie handling box and make sure that the accept bubble is filled under third-party cookies


Firefox

Click to open the menu, then select Options

Click on the Privacy tab. Under Firefox will: select "Use custom settings for history". Once that is selected, make sure "Always" is selected under Accept third-party cookies.

Safari on a Mac

Click "Safari" on the menu bar. Select Preferences.

 

Select the Privacy tab. Under "Cookies and website data", make sure the bubble for "Always allow" is filled.

Safari

Click to open the menu in the top right. Select Preferences.

Select the Privacy tab. Under "Block cookies:", make sure the bubble for "Never" is filled.

 

Google Chrome

Select customize in the upper right

Click settings on the dropdown menu

In the page that opens, scroll all the way to the bottom and select Show advanced settings

Scroll down and click on the Content settings button

in the window that pops up, make sure that Block thrid-party cookies and site data is unchecked

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